Spotlights

Patricia Burke - Public Guardian Services Care Manager - Braintree MA

Staff Spotlight: Patricia Burke, LCSW

As a Care Manager at Public Guardian Services, Patricia Burke takes the responsibility of her role with just as much seriousness as she does heart.

And that doesn’t just apply to the legal responsibilities of guardianship. For Patricia, the work is about holding space for clients’ beliefs, showing up consistently, and making sure every voice — from doctors to nursing staff to the clients themselves — is heard. She describes her role more like a conductor than a soloist: not the end-all service provider, but the one making sure all the moving parts work together to achieve the best outcomes for her clients.

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Caroline Prescott - Care Manager - Public Guardian Services - Braintree MA

Meet PGS’s Newest Care Manager: Caroline Prescott 

Building connections, advocating for others, and helping people navigate life’s most difficult moments.  With more than eight years of experience across a variety of social work settings and populations, PGS Care Manager Caroline Prescott brings the kind of person-centered approach to guardianship that makes a lasting impact. From working with individuals experiencing homelessness to supporting

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From CPS to PGS: How Betsy Frye Brings Heart to Guardianship

When it comes to being a Care Manager at Public Guardian Services, Betsy Frye is clear: “It’s the only agency I’d ever work for. We’re social workers first.”  Betsy’s career began far from elder care. Before joining PGS, she spent twenty years in Child Protective Services, worked in a therapeutic preschool, and supported children and

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