Author name: Mariana Sousa

What does it mean to be part of a guardianship success story? If you ask Public Guardian Services Care Manager Betsy Frye, she thinks of her client Jenny finally finding the right place to call home and, as Betsy puts it, “getting the opportunity to reach the full potential she always had.”

How do you help someone who can no longer advocate for themselves and who has been failed by the people meant to care for them? This is how PGS Care Manager Madeline Feist came to know her client, Kevin.

Though she entered the system alone and without a voice, Lynn’s story became one of connection, love, and a firecracker spirit that refused to dim. Lynn’s story begins the way too many do, without clarity and without anyone to speak for her.  She was found alone, confused, and disoriented outside of a hospital, with no

After years of homelessness, addiction, and illness, Jack’s story proves how persistence and the right support can open the door to stability. Jack’s life began with the kind of trauma that can make or break a person. At just 12 years old, his father shot his mother before turning the gun on himself. Jack and his older

When Manuel arrived at a Boston hospital in 2023, it was because of severe back pain. Tests revealed prostate cancer that had metastasized to his spine. By then, he had been living on the margins for years: first in the shelter system, then in permanent supportive housing. Neighbors noticed when he stopped coming out of